Residential

Your first point of contact should be the company where you purchased your AIS chlorinator from. All AIS distributors and approved retailers are well qualified to assist with your enquiry. If they are unable to assist for any reason, please contact our service department at service@aiswater.com.au  and include a detailed description of the issue, preferably […]

AIS chlorinators automatically adjust to your pool’s water composition to deliver the correct dosage of chlorine to your pool.  In the case of a cloudy or green pool additional factors may be impacting on chlorine levels. The most likely cause of a cloudy/green pool is low chlorine levels. Low chlorine levels can be caused by:

AIS chlorinators can be fitted to new pools or retro-fitted to existing pools generally with only minor plumbing and electrical modifications. AIS recommends the use of a pool professional when installing your AIS System.

Yes. AIS chlorinators are designed and manufactured in Australian ensuring quick and easy replacement of parts. Click here to view the full spare parts manual.

Although AIS’ range of residential chlorinators automatically disinfect your pool or spa water, some regular maintenance is recommended in order to ensure ultimate efficiency. Please refer to your product specification sheets for maintenance tips and recommendations but as a general rule, follow these handy hints: Visual inspection: Every few days check your chlorine generator to